If a student already has a First Book access code, he or she does not need a new one with each school year. If a student would like access to a different collection, e.g. an eighth grader entering high school, a qualifying teacher, librarian or administrator must request the new code through the First Book Marketplace. If a student uses Clever to access Open eBooks, his or her access will change once the student changes schools, and access will depend upon whether the new school uses Clever usage and whether it qualifies for Open eBooks.
If a student logs in using Clever then changes schools, continued access will depend upon whether the new school uses Clever, and whether it qualifies for Open eBooks.
Do codes expire? I ordered codes last year but they no longer work.
Please check with FirstBook to see if you code as expired or if there is a problem with it. Any code from last year should work. However, we did experience some issues with code issuance that may be affecting your particular credentials.
Do you have a contact email or can you direct me to a web page?
You can get help for this particular issue by email. Just write to openebooks@firstbook.org and they can help you.